AussieSIM is a business offering overseas SIM cards that enables you to keep your current number overseas and they offer quite competitive rates for calls, SMS etc. That is if you can get your SIM cards to work, or even activate.
A quick Google search shows a woeful track record of unhappy customers, and virtually non existent customer service.
Before you jump the gun, and say "Well for every 1 disgruntled customer they had, the have 20 happy customers." That may be so, but I can personally vouch for their woeful service. Well actually no service at all, apart from taking your money whilst knowing full well that you can't validate or activate your SIM Cards. They are aware they have a problem with SIM activation, but are still happy to take your money. Is that fraud?
I know of a personally of a recent case where a person bought multiple SIM CARDS well ahead of going overseas, and to date, they've been unable to activate their SIM Cards for use. They are just about to go overseas, and AussieSim won't return phone calls, emails and are unreachable by phone. They have a recorded message that just runs you around in circles. They don't answer the phone, and instead have a message saying they are so busy they'll call you back within an hour. They don't. You press any option, SALES, SUPPORT or RETAIL, and it all leads to the same answering message. they are just too busy answering other calls to answer your particular call. Their phone number is 1300 333 440 or the international SUPPORT number being 61 (0)2 8076 2276, which gives you exactly the same message as if you phone the 1300 number. I personally rang them at 11:02 Adelaide time on Wednesday which is just after 8:30am Perth time. I left a support message. Lets see if they call back as the message said they would. Just out of curiosity, I decided to spend a bit of time calling AussieSim around 8-10 times today, I didn't leave any messages, just called to see if anyone actually answered. You think you're going to be lucky after you press the number for whatever service you need, it starts ringing, then the dreaded answering machine drops in saying 'Our staff are busy serving other people, for all support related issues, please go to aussiesim.com.au and lodge a support message'' ... where of course, they don't get back to you.
They are listed as being at Level 1, 91 Hay Street, Subiaco, WA, which according to Google is this place:
|AussieSim office Subiaco, WA according to Google|